About Propeller Solutions
Our Story
Your trusted partners in membership success
Propeller Solutions is all about connecting you with the right people and expertise in the membership sector. With 30 years of experience and a trusted network of specialists, we’re here to help you navigate challenges and find practical solutions.
We take the time to listen
Every organisation is different, so we make sure to really understand your challenges, goals, and what makes your organisation tick. That way, everything we do is shaped around what you actually need.
We team up with experts
Think of us as part of your team. We also bring in the right expert partners to help tackle challenges and create solutions that work while building up your team’s confidence and skills.
We make a real difference
Our approach is hands-on and practical, focused on delivering quick wins and setting you up for long-term success that lasts well beyond our time together.
What we do
Helping your team and members thrive
We provide tailored mentoring, coaching, and consultancy for membership and subscription organisations, designed to empower your team with the tools and expertise they need to:
- Understand and connect with your members better
- Boost engagement and loyalty across all touchpoint
- Develop sustainable strategies for growth and revenue
- Build a confident, skilled team ready to succeed
Our Expert Coaches
Meet the experts behind our success
the experts who will guide your membership success
We work with a trusted network of membership experts who bring specialist knowledge and insights to tackle even the toughest challenges. From data analysis to engagement strategies, our partners help deliver the expertise you need to achieve real, lasting results.
Mel Sallis
Founder and Membership Coach
Over the past 30 years, I’ve been passionate about helping membership organisations understand their members and create strategies that truly connect with them at every stage of their journey. My focus is on building strong, sustainable revenue streams while fostering meaningful relationships that stand the test of time. I work closely with teams to build their skills and confidence through coaching and mentoring, helping them unlock their potential and create practical solutions that deliver real results. Whether it’s improving member engagement or driving sustainable growth, I’m all about empowering organisations to thrive. I’m also a big believer in collaboration. By bringing together experts and fresh ideas, I help organisations tackle challenges and explore new opportunities, so they can deliver even more value to their members and build a brighter future.
Chris Hull
Digital Consultant
Over the past 20 years, I’ve had the privilege of helping businesses, both global and local, transform the way they work by embracing digital technologies. My focus is always on delivering clear outcomes, such as improving marketing impact, enhancing operational efficiency, and driving overall commercial success. I take a practical and collaborative approach, working closely with teams through interactive workshops, vision and goal setting, and capturing technical requirements. I specialise in researching technology solutions, managing RFP processes, and designing sophisticated customer engagement strategies with detailed implementation plans. From technology integration to data analytics, I’m passionate about delivering insights and solutions that make a real difference.
How we do it
Our mission is to ignite your potential and help you achieve success
We get it—membership organisations face some tough challenges, whether it’s boosting member engagement, improving retention, or finding ways to grow. That’s why we focus on creating tailored solutions that work for your organisation, grounded in data and real insights.
Our approach is all about building confidence from within. We’ll support your team with the skills, knowledge, and tools they need to thrive. And when it’s needed, we bring in our trusted network of specialists, including data experts, to tackle challenges like strengthening member loyalty, growing sustainably, and keeping members engaged.
Whatever hurdles you’re facing, we’re here to help you navigate them and create results that truly last.
We build confidence from within
Our approach focuses on empowering your team with the skills, knowledge, and support they need to grow and thrive. By working alongside your people and bringing in the right experts, we ensure the solutions we create leave a lasting impact long after the project is complete.
No one-size-fits-all solutions
Everything we offer is carefully tailored to fit your organisation’s unique needs, goals, and culture. By bringing together the right experts and crafting bespoke solutions, we ensure that every approach works seamlessly for your organisation and delivers real results.
Safe and Supportive Space
We know the membership world inside and out. What makes us different is our ability to bring the right specialists and trusted partners to your project, ensuring you have the expertise and support needed to succeed.
Don't wait for success
Ready to transform your membership?
Find out how tailored coaching, mentoring, and expert support from our trusted partners can help you drive growth, boost member engagement, and create lasting impact for your organisation.