About Propeller Solutions
Our Story
Your trusted partners in membership success
Our journey began with a shared belief: that membership organisations, charities, and professional associations deserve consultancy that truly understands their world.
At Propeller Solutions, we bring together experts in membership strategy, digital transformation, customer experience, AI, and data analytics to create innovative, effective, and affordable solutions tailored to the sector.
We take the time to listen
Every organisation is different, so we make sure to really understand your challenges, goals, and what makes your organisation tick. That way, everything we do is shaped around what you actually need.
We team up with experts
Think of us as part of your team. We also bring in the right expert partners to help tackle challenges and create solutions that work while building up your team’s confidence and skills.
We make a real difference
Our approach is hands-on and practical, focused on delivering quick wins and setting you up for long-term success that lasts well beyond our time together.
How we help you succeed
Helping you grow, engage, and innovate
At Propeller Solutions, we take a fresh approach to consultancy—bringing together the right expertise at the right time to deliver real, measurable impact. Rather than working in silos, we collaborate seamlessly, combining deep knowledge of membership strategy, AI, digital transformation, customer experience, and data analytics to create innovative and affordable solutions.
We don’t just advise—we work alongside teams, empowering organisations to harness AI, data, technology, and strategic insight to drive engagement, efficiency, and sustainable growth.
- Grow and retain your membership
- Future-proof your organisation
- Improve member experience
- Make smarter decisions
- Maximise marketing impact
- Invest in the right technology
Meet our experts
We take a collaborative and practical approach, working alongside teams to develop and implement cutting-edge technologies—including AI, automation, and data-driven solutions—that transform the way organisations operate. Whether it’s leveraging data for smarter decision-making, integrating the right technology, or designing customer engagement strategies that drive real results, our passion lies in delivering solutions that create lasting value. We help organisations unlock their full potential and thrive in an ever-evolving digital landscape.
Mel Sallis
Membership Growth Strategist
Helping organisations grow, engage members, and build lasting relationships.
Chris Hull
Digital Transformation Lead
Driving marketing impact, efficiency, and commercial success through technology.
Keir Woolhouse
Customer Experience Architect
Optimising people, process, and technology for sustainable business growth.
Charles Veal
Data Strategy Consultant
Leveraging insights and analytics to shape smarter membership strategies.
Building success together
How we do it
Our mission is to ignite your potential and help you achieve success
Our mission is to unlock your organisation’s full potential with practical, results-driven strategies. We know that membership organisations, charities, and professional associations face unique challenges—whether it’s boosting engagement, improving retention, or driving sustainable growth. That’s why we create tailored solutions grounded in data, AI, and real insights.
We take a collaborative, hands-on approach, working alongside your team to build skills, knowledge, and confidence from within. When needed, we bring in our trusted network of specialists—from data analysts to digital transformation experts—to tackle complex challenges, strengthen member loyalty, and future-proof your organisation.
Whatever hurdles you face, we’re here to help you navigate change, implement the right solutions, and create lasting impact.
We build confidence from within
Our approach is about empowering your team, not just delivering a project. We provide the skills, knowledge, and support your organisation needs to grow and thrive. By working alongside your people and bringing in the right experts, we ensure the solutions we create leave a lasting impact—long after our work is done.
No one-size-fits-all solutions
Every organisation is unique, and so are our solutions. We tailor everything to fit your specific needs, goals, and culture. Rather than forcing a rigid framework, we explore, test, and learn, ensuring that each step is measured, practical, and aligned with your long-term success. Our approach helps you evolve at your own pace, reducing risk and making real, sustainable progress.
Safe and Supportive Space
Change doesn’t have to be disruptive. We work in partnership with you, guiding your organisation through each stage of growth. By taking small, strategic steps, we help you test, adapt, and refine solutions—minimising risk while ensuring lasting success. With access to our trusted network of specialists, you have the right expertise and support whenever you need it.
Don't wait for success
Ready to transform your membership?
Find out how tailored coaching, mentoring, and expert support from our trusted partners can help you drive growth, boost member engagement, and create lasting impact for your organisation.