Propeller solutions
Privacy Statement
Propeller Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website (www.propellersolutions.co.uk) (the "Website"). It also details how we collect, use, and protect personal data submitted through our online forms for the purposes of business analysis and personal coaching.
Information we collect
A. Personal & professional data
- Personal information: Name, email address, phone number, and any information you provide through contact forms or account registrations.
- Professional information: Business performance metrics, operational challenges, and other relevant business data.
- Personal development information: Responses to coaching assessments, feedback forms, and self-evaluation inputs.
B. Automatically Collected Information
- IP address & device data: We collect details such as browser type, device information, and browsing behaviour using cookies and similar tracking technologies.
- Cookies: Cookies are small data files stored on your device to improve your user experience. You can manage your cookie preferences through your browser settings.
How we use your information
We use your information for the following purposes:
A. Website & general business use
- To respond to inquiries and provide customer support.
- To improve our Website’s functionality and user experience.
- To comply with legal obligations and enforce our terms.
B. Business analysis & coaching
- Business insights: To assess business performance and provide tailored recommendations.
- Personal coaching: To analyse leadership strengths, career development needs, and coaching progress.
- Research & improvement: To enhance our coaching methodologies and develop anonymised insights for industry trends.
Sharing your information
We do not sell or share your personal information with third parties except in the following cases:
- With service providers: We may share data with trusted providers who assist in delivering our services (e.g., hosting, analytics, IT support, coaching software).
- Legal compliance: If required by law or to protect our legal rights, we may disclose data to relevant authorities.
- Anonymised data: We may use anonymised data for research, reporting, or business improvement purposes.
Data retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
- Business & coaching data: Retained for 1 year after submission, unless required for ongoing client relationships.
- Website data: Retained in line with analytics and security policies, subject to applicable laws.
Your rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct your data if it is inaccurate or incomplete.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Opt out of certain uses of your data, such as marketing or automated processing.
To exercise your rights, contact us at info@propellersolutions.co.uk.
Data security
We take reasonable measures to protect your personal data against unauthorised access, alteration, or loss. Security practices include:
- Encryption & access controls: Protecting stored and transmitted data.
- Regular security reviews: Ensuring compliance with best practices.
- Secure storage: Using reputable cloud-based and on-premise data protection.
However, no system is entirely secure, and we cannot guarantee absolute security.
Links to third-party websites
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies when visiting external sites.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal changes or business developments. Any changes will be posted on our Website, and we may notify you via email where applicable.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@propellersolutions.co.uk
Phone: 0116 2028761